GENERAL: Staff continue to work remotely (from a private home office) and provide Telehealth due to the covid-19 pandemic. Telehealth has been repeatedly shown via scientific study to be effective and that's been the case for therapy staff prior to COVID-19.
ALL DIGITAL/REMOTE: The only mail should be insurance payments. We are focused on client care from a remote, private office and associated immediate obligations.
NO INTERRUPTION TO CARE: Our Disaster Preparedness & Continuity of Care Plan affords a client with effective care throughout this CoVid19 public health emergency, even when quarantine or isolation became the norm. The safety of clients, staff, and community are the top priority.
GENERAL OVERVIEW OF CLIENT UNDERSTANDING FOR TELEHEALTH
While Telehealth has been studied and is shown as effective for quite some time, it may not be right for you. At any point it seems not to be right for your needs, you're welcome to state that. Nonetheless, if your therapist believes you need alternate services you will receive referral. Situations that might be the case are if you're psychotic, not engaged in the process with therapeutic support, or it's deemed there is risk of injury to you or others, etc..I understand that Telehealth services are completely voluntary and that I can withdraw consent at any time. I understand that none of the sessions will be recorded or photographed. I agree not to make or allow audio or video recordings of any portion of the sessions. I understand that the laws that protect privacy and the confidentiality of client information also apply to Telehealth health, and that no information obtained in the use of Telehealth health that identifies me will be disclosed to other entities without my consent. I understand that Telehealth health is performed over a confidential and secure communication system that is almost impossible for anyone else to access. However, I understand that any communication is not 100% guaranteed to be secure but a separate Business Agreement with a Telehealth Vendor in accordance with privacy laws has been entered into by my therapy provider in order to safeguard my confidentiality . I agree that the therapist and practice will not be held responsible if an outside party gains access to my personal information by passing the security measures of the HIPAA-compliant communication system. I understand there are potential risks to technology, including interruptions, a limited risk of unauthorized access, and occasional technical difficulties that are not user-error or personal device problem. I understand that I or my therapist may discontinue the Telehealth sessions at any time if it is not adequate for my need. I understand that if there is an emergency during a Telehealth health session, then my therapist may call emergency services and/ or my emergency contact. I understand that the foundation set herein is contracted for and in addition to the Notice of Privacy Practices and Consent to Treatment and that all practice policies apply to Telehealth health services. I understand that if the video conferencing connection drops while I am in a session, I will have an additional phone line available and I will call my therapist immediately, or I will make additional plans with my therapist ahead of time for re - contact. I understand a “late cancellation and or no show” fee will be charged if applicable. I understand payment agreement will be established before the first session. I understand my therapist will advise me about what Telehealth health platform to use and she will establish a video conference session as scheduled.